After deciding that our car trade-in experience just didn't give us those warm fuzzies, we chose to step away from our "preferred" dealer and try somewhere new.
We ended up at a Ford dealership that specializes in used vehicles. We were greeted right away by a manager, who got our names and had us wait for a salesperson. It only got better from there. Not only were we presented with a female employee (aka our new "car girl"), but she wasn't exactly a typical looking sales type. She wasn't dressed up all fancy with a coordinating dealership golf shirt, and she had leftover multi-coloured nail polish from a week prior. So far so good.
Long story, so I'll make it short, at the end of our visit to this particular car lot, we'd made friends with another of the managers who made us feel extremely important. We know they will have a truck for us, it's just about finding a reliable car for me. We trust that the rest of the experience will continue to be warm and fuzzy and provide us with exactly what we need for our current situation. It was definitely fate that brought us there and we are more than happy to continue this journey (pardon the pun... that's our current vehicle) with them.
One more step in our trade in experience! I'm sure there will be more to say later.
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